How we handle your data

Who processes your data

The data controller is the owner of the BRÉVA store. Their tax identity (company name, tax ID and address) and a permanent channel for exercising your rights are pending confirmation by the owner; they will be published here before personal data is collected on an ongoing basis. In the meantime, you can write to us using the Contact form.

What data we collect and why

We only request the information essential for each task.

• Contact form: name, email, subject and message. They are used solely to handle and respond to your inquiry. An additional hidden field is used only to filter automated submissions.
• Order and payment: products, delivery address and billing information are processed on the commerce platform that manages the cart and payment. Your card details are processed by that platform and its payment provider; they are not sent to or stored on this website.
• “Ask us” assistant: the text you write is sent to the service that generates the response. The store does not save the conversation history: it is lost when you close or reload the page.
• Browsing and cart: the products you add are kept in your browser's local storage so that your cart stays the same when you return. They are not used for profiling or advertising.
• Language: we save your choice of Spanish or English in your browser’s local storage. It is not sent with Contact inquiries; it is used by the assistant to choose the response language.
• Automatic language: we use the approximate country provided by our web hosting to show Spanish or English when you arrive. If unavailable, we use your browser language. We do not request GPS location or store your country for this feature. Your manual choice takes priority.

Legal basis for each processing activity

We process data on a specific basis in each case: your consent when you send an inquiry or use the assistant; performance of the purchase contract when you place an order; and compliance with legal obligations (tax and consumer protection) regarding sales data.

How long we keep data

Only for as long as needed for the purpose for which it was collected.

• Form inquiries: as long as necessary to respond to you and, if needed, to manage the guarantee or a claim. They are then deleted from the inbox.
• Order data: for the legal periods applicable to billing, guarantees and claims.
• Cart: stays in your browser until you empty it or clear your browsing data; clearing it does not affect any orders already placed.
• Assistant conversations: not retained by the store.

Who processes data on our behalf

We use providers necessary to operate: the commerce and payment platform, the email service that delivers inquiries, web hosting and the service that generates assistant responses. Each accesses only what is essential for its function and may not use your data for its own purposes. We do not sell or share data with third parties for advertising.

International transfers

Some of these providers may process data outside the European Union. Once the store's final providers are confirmed, we will publish their identity and the applicable transfer safeguards here.

Your rights

You can request access to your data, its correction, deletion, restriction or objection to processing and portability, and withdraw any consent you have given. The channel for exercising these rights will be published with the controller's identity; in the meantime, you can use the Contact form and indicate your request in the subject. If you believe we have not addressed your request, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Marketing and automated decisions

We will not send marketing communications without express consent, which you may withdraw as easily as you gave it. The store assistant does not make automated decisions that affect you: it does not approve orders, set prices or decide on the guarantee.

Minors

The store does not target its products or Contact form at minors, and we do not knowingly collect their data. If a minor has provided data, its deletion may be requested.

Changes to this policy

This page will be updated when the controller's details are confirmed, new services are added or the purposes of processing change. Any relevant change will be reflected here before further data is collected.

Contact us

For now, you can write to us using the Contact form . As soon as the official store email is confirmed, we will publish it here and in the contact details.

Related information: cookies, purchase conditions and shipping and returns .